About Us


Welcome to The Sauna Place, where two decades have been dedicated to merging European luxury with Southern charm and Tennessee craftsmanship, making sauna and steam showers an accessible luxury for every home. We are the go-to source for sauna and steam products, committed to offering these premium experiences at fair and honest prices.

Our philosophy intertwines affordable pricing with customer service that exudes the warmth of Southern hospitality. We aim to forge enduring connections, providing you with steadfast support for all your sauna and steam needs.

From personal residential retreats to expansive commercial installations, The Sauna Place is equipped to deliver, with every warranty upheld by the meticulous care of Tennessee craftsmen. Our showroom in Cookeville, Tennessee, embodies this distinctive blend, welcoming every guest as part of the family.

Step into The Sauna Place, where the fusion of European luxury, Southern charm, and Tennessee craftsmanship welcomes each customer into our extended family.

The Sauna Place
4.9
Based on 189 reviews
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Jake FeltmeJake Feltme
22:53 21 Jun 24
Love our new sauna, you guys are the best there is. Everything went as we were told it would. Pics to follow soon. We love you guys, Brian your knowledge , professionalism and follow up were spot on. Thank you.Jake and Claire
Brandon KnightBrandon Knight
19:53 06 Jun 24
I wish all retailers treated customers this good. I called to replace an element that had gone bad. Just assumed the cost would be on be. Tony put forth a great deal of effort to verify if the elements were still under warranty. With a few pictures on my end Tony quickly verified that the equipment is still under warranty and is having them shipped.Great experience! Kudos to The Sauna Place. I’m grateful we did our business with them.
Casey CollinCasey Collin
10:45 10 May 24
Great sauna and excellent customer service!! Tony G. Was great to work with, he answered all my questions accurately and fast! The price was great, the sauna is great and the customer service is excellent!
Pam KirkpatrickPam Kirkpatrick
14:26 04 Apr 24
Great customer service! I needed a replacement part for my Harvia heater and I wanted it fast. The Sauna Place delivered on all counts. The man I spoke with over the phone was knowledgeable, friendly, and efficient. Shipping was fast. I ordered sauna rocks from them on a separate occasion and all of the above was true for that transaction as well. I will order from them again with any future sauna needs!
foss beanfoss bean
18:27 21 Mar 24
Anton was absolutely great to work with quickly resolved my problem and helped me work through my issues.
Steve LernerSteve Lerner
15:40 16 Jan 24
Can’t give enough praise to The Sauna Place! The whole team here is exceptional! My kit was delivered quickly and the directions made install a breeze. I had to swap the heater for a different one, my fault, and the staff at The Sauna Place were very understanding and easy to work with to make sure I got the correct one for my sauna! Do not look anywhere else except for The Sauna Place. We will be adding saunas to our other locations and The Sauna Place has earned my business for life!
Joe JacubetzJoe Jacubetz
18:59 31 Dec 23
I purchased 2 saunas from The Sauna Place for my home and summer lake cabin. One was a precut sauna and one was a Heritage prebuilt. The precut has about twice as much square feet as the prebuilt and the cost was about the same. It took much longer to build though, as I built them mostly by myself, about a month and a half plus shipping delay of one month. The prebuilt only took a week and it shipped in about a week. I would say the skills needed for each are similar. The prebuilt should require less skills because the wall sections bolt together but some of the fasteners didn’t line up correctly and were a challenge to overcome. Also on the prebuilt they give you three times more screws than you need but they are very poor quality and the heads strip out even though they are star head screws. So if you have to remove one it’s a hassle. Everything (except the heater) on the prebuilt is manufactured in the Philippines. I wish they would give you less screws of better quality. It came out nice though and looks great. I am happy with both saunas and The Sauna Place was great, quickly resending some missing parts on the precut sauna. One more thing regarding the lighting. I tried to order recessed lighting for the precut but it wasn’t available so I went with two wall lights. They look nice but are in the way of my head when sitting on the upper bench. Luckily I was able to raise them up enough to be out of the way. I didn’t put the wall light in the prebuilt for that reason. Don’t need it and it would be so in the way. There are outside LED lights that give off enough light. I would go with the recessed lighting if it’s available. I would say the precut was a more satisfying experience and came out a little nicer and larger of course, if you have the time.
Clay ThompsonClay Thompson
23:56 29 Dec 23
We live in Colorado and priced out several sauna options. These guys were awesome to work with and everything worked out great.
Gavin brosnanGavin brosnan
23:44 06 Dec 23
An Exceptional Experience: Top-Notch Saunas and Stellar ServiceFrom the moment I began exploring the idea of installing a home sauna, I knew I wanted to work with a company that prioritized quality and customer service. My search led me to The Sauna place, and it quickly became clear that I had chosen the best.My interactions with Brian, their sales representative, were truly exceptional. He was incredibly knowledgeable about saunas and patiently answered all my questions, no matter how big or small. He was genuinely friendly and communicative, taking the time to understand my specific needs and preferences. Brian never once pushed for a sale, instead focusing on ensuring I found the perfect sauna and changed/added items to order during the process with no problem.The craftsmanship of the sauna kit is second to none. The materials are of the highest quality, and the construction is meticulous. The men and women there take immense pride in their work and it shows.They were competent and knowledgeable throughout the entire process, from initial consultation to installation. They were always available to answer questions and address any concerns I had and were very flexible in regards to shipping too.In a world where many businesses fall short in the area of customer service, they stand out as a shining example. They are a true testament to what it means to put the customer first. I wouldn’t hesitate to recommend them to anyone looking for a high-quality sauna and a seamless buying experience. In fact, I can confidently say that more businesses should strive to be like them.I have been using it for over two months now and could not be more pleased with the purchase. The Cedar is high quality and will stand the test of time.
Lucy BinningLucy Binning
16:09 08 Sep 23
The Sauna place staff are truly amazing! Incredible customer service and prompt attention to detail. Truly a wonderful experience.
Robert McCartneyRobert McCartney
14:32 31 Aug 23
Brian and Brian are the best. Purchased my Harvia heater here and their customer service is second to none. Had lots of questions and they graciously answered them all and kept reminding me to call again if needed.Can’t say enough about how helpful they were and my saunas up and running and looks great.Thanks guys !!
Kevin NislyKevin Nisly
11:56 23 Jun 23
Fantastic service. When my electric heater broke, and I called them, they shipped me a unit same day. Super helpful rep over the phone. Can’t recommend enough.
brad juneaubrad juneau
23:16 12 Dec 22
Over the top competent and knowledgeable about a wide range of topics seemingly outside their product suite. Tracey was extremely helpful walking me through a number of troubleshooting steps on my Huum controller. Problem was clearly a user error (me) but it was nice to get the help even though it was after hours. About the Huum heater, I could not be more satisfied. The smartphone app makes using this heater and my sauna a snap. The ability to set a start time for the morning when going to bed is outstanding as I can walk downstairs at 05:00 and the sauna is piping hot. Highly recommend The Sauna Place!
Sheri ResnikSheri Resnik
12:41 01 Jun 22
Great customer service. Very willing to work with me and sell me only the pieces parts needed. (We are doing three of our walls in glass so we didn’t need the extra wall materials.) Super quick delivery. Love, love my sauna! No glass yet, but here is what we got.
The cedar sauna door with bronze tinted window I purchased hasn’t been installed as yet but after unpacking it I was immediately impressed by the quality. It is a beautiful door and I anticipate it will be beautiful as well as functional after installation. The door was packed well and delivered via freight in the time frame that was promised. The delivery person was very nice as well! Thank you for making my sauna remodeling project a success. Update: Door is installed and as anticipated, it’s beautiful. I found a wonderful 80 year old carpenter with a lifetime of experience and with his 70 year old helper they cut a hole in the back wall of the entryway closet and had it installed in less than 5 hours. Now I don’t have to go outside in the cold to access the sauna and shower but can just walk right in from the comfort of my home.
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